FAQs - General Questions
We accept Visa, MasterCard, Maestro, American Express, and PayPal (which also accepts Discover and Maestro cards).
You can log back in to your account and restart the download from within ‘My Downloads’.
You can login to your account and check this from the ‘My Downloads’ area.
No. Maybe one day though.
No. Please see our End User Licence Agreements for details on sharing the files, simultaneous use of the same download and more. Please note downloads are tagged with unique Identifiers so we can track them back to the original purchase.
Please login to your account and select ‘Account Details’ from the Dashboard. You can edit your information there.
Please login to your account and select ‘Account Details’ from the Dashboard. You can change your password there.
You can request a new password from the login screen. You will then be able to reset this using your email address.
Start by double-checking you have entered the correct information. If this does not work, you can reset your password from the login screen. If this does not work, contact us here.